FAQ

Q. When can I expect my lipstick or lip liner to arrive:
A: Usually delivery time within the United States is 4-7 business days (we do not ship Sat./Sun), and 12-15 business days internationally. Please keep in mind that during holidays or limited-edition launches, this time may vary. The processing time for orders will begin once the order payment is confirmed.

Orders are shipped, on average, within 24-48 business hours from the time that the order is placed and payment is confirmed. Therefore, most orders should be received within 4-7 business days from the time that you place your order. Thank you for your patience.

Q: If I need to return a lipstick or lip liner, where do I send it:
A: To return an item, the item must be new, unused and in its original packaging.
Mail To: Velvet Lips Lipstick, 139 Lake Ave #VL, Worcester, Ma 01604

Q: How much can I expect to pay for shipping
A: Shipping & Handling Charges are as follows: Depends on weight of item, and will be figured at time of purchase.

Q: How long can I expect until items arrive for international deliveries:
A: Usually delivery time internationally is 12-15 business days (do not ship Sat./Sun). Please keep in mind that during holidays or limited-edition launches, this time may vary. The processing time for orders will begin once the order payment is confirmed. Orders are shipped, on average, within 24-48 business hours from the time that the order is placed and payment is confirmed. Therefore, most orders should be received within 12-15 business days from the time that you place your order. Thank you for your patience.

Q: How do I track my purchase
A: If you select the option & chose to track your item at the time of purchase, your orders can be tracked at: https://www.usps.com/shipping/track

Q: What kind of lipstick and lip liner do you sell:
A: Biggest brands of lipstick & lip liner at the lowest prices to include but not limited to: Betsey Johnson, Borghese, Christian Dior Dior, Clarins, Clinique, Estee Lauder, Fusion Beauty, Sisley, Guerlain, Lancome, Yves Saint Laurent, Nars, Pixi, Shiseido and much more.